Customer Services & Relations (30)
155 week ago, 8 min read
187 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
231 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
234 week ago, 7 min read
253 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
261 week ago, 6 min read
291 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
295 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
296 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.